Janice Leeming, Director of Services, Age UK East Sussex:

“I have benefited enormously from coaching with Zoë.

I am clearer about what I want to achieve at work and how to go about it, with a library of tools to make significant improvements in my performance. I also feel happier with the overall direction of my life and have a clear vision and goals for the future.

Zoë provided a supportive framework to work through significant issues and made astute and timely observations to challenge my thinking. She also helped me recognise the importance of identifying personal values and their application at work. She struck the right balance between allowing me to find my own solutions and recognising where her insightful intervention was needed.

Coaching worked far faster than I expected, achieving goals in a relatively short period of time and the learning was consolidated (I refer back to it and can recall learning far more frequently than with a training session).

I would recommend Zoë without hesitation, to senior professionals in any profession with challenges around specific work areas, or anyone at a turning point in their life, or anyone wanting greater clarity about who they are and what they want to achieve.”

Owen Lee, Creative Director, Farm (Advertising):

“Zoë is excellent to work with.

She asks the right questions and makes you confront the right issues. She seemed to get to the heart of the matter quickly and ‘shepherded’ me in the right direction towards a solution.

She is excellent at remembering the details of my situation and seems as acutely tuned in to it as me. I have also enjoyed the various coaching tools she has employed and found them very useful.

I had no idea how helpful [coaching] would be. I have now discovered it should be seen as a normal part of your career and personal development. After each session I always come out feeling more positive about life and not necessarily just about the issue we were working through. I think when you take control on one issue be it work or personal you feel more positive generally.

Zoë breaks down challenges and issues into manageable ‘bite-sized’ pieces by employing both insightful questioning and coaching tools. One issue my management team has been putting off for months was planned out and put well on the road to a solution within one session.

Zoë was also very good at pushing me to confront and make difficult decisions and finding a way of approaching them that made them feel far less difficult.”

M J Fice, Former Chemist with GlaxoSmithKline (20 years), Pharmaceuticals:

“I have definitely benefited from being coached by Zoë.

I have gained a greater self-awareness and understanding of my attitudes and behaviours, which has enhanced my communication skills and made for better relationships.

I now feel I have an inner self-confidence and a more positive approach to life. I am generally a much happier person. Being coached by Zoë has been a thoroughly enjoyable experience and I am glad I did it. I would recommend Zoë without doubt.

I felt relaxed in Zoë’s company and was comfortable being open and honest with her. She listened intently, asking thought provoking questions and summarising the key points of the conversation, to allow me to create a clear way forward. Sessions were conducted in a professional manner with the use of relevant coaching tools where appropriate.

Time keeping was good and there was a focus and direction throughout. At the end of each session goals and targets were agreed with the use of email feedback to drive outcomes.”

Director, Brand Design:

“I found Zoë thoughtful, intelligent and empathetic.

I was new to coaching and a little unsure as to what to expect however I quickly felt comfortable and able to open up to her. She helped me clarify my thinking and managed to get me to think differently about challenges I discussed. [Working with Zoë] has really helped focus what had being going round and round in my head for a long time.

I feel as if I have a clear direction forward and will be able to recognise success or indeed failure. What’s great is I have a clear action plan … and that makes it all so much easier and manageable. [Zoë added] a massive amount of value to help clarify my thoughts. I would definitely recommend Zoë as a coach.”

Juan Novoa, International Reward Manager, Tesco:

“It was great to work with Zoë.

The values exercise we did in our first session was instrumental in driving change throughout, creating a context in which I could grow.

I got to see tangible results in my behaviour and outlook and I felt I could explore any area I wanted, knowing that it would be worthwhile. Anyone who is concerned that coaching (with Zoë) will be all about ‘touchy feely’ conversations, will be proven wrong.

She made sure we agreed on action points and next steps, keeping things moving forward and I always felt we were making progress. I’m in a much better place now – Zoë shows great flexibility in her approach and makes you the main driver of change, consequently increasing the likelihood of creating sustainable and long-lasting results.”

Jane van Zyl, Head of Operations, Samaritans:

“I would absolutely recommend Zoë…

…particularly for her professionalism and the value she brings through her questioning and listening skills. She is able to pick out the critical pieces of information, bringing clarity to a situation and persistence in keeping me on track.

As a result of coaching I’ve increased in confidence in my role, feel more comfortable delegating and have improved my time and stress management. 360 feedback shows others have also noticed my improvements in these areas and in my work relationships.

I have greatly enjoyed the calm and supportive space Zoë created for me to reflect on what is going well and badly – the perspective it has given me has been of huge value. I also like that coaching happens within real time and not in a bubble, meaning I could start working on the issues raised within the same working day and week.”